LAST UPDATED: 4/5/22
- Collection of Your Personal Information
The Firm may collect and maintain, among other things, personally identifiable information, such as your email address, name, physical address, telephone number and IP address. If you purchase our Services, we may collect and store certain billing and credit/debit card information. The information that we collect and store often depends on the type of Service that you use. For example, when you register with the Firm, we may collect and maintain among other things your account information such as login name, password, membership level, email and physical address and contact information. If we offer and you access our blog services, we may collect and store among other things your name, email address and all blog post data you enter and all comments data you enter. If we offer and you access our lawyer directory services, we may collect and store among other things your name, phone number, email address, social media address, other information (relating to your any licenses, certificates, education, work experience, volunteer experience, hobbies and personal information), self-descriptions, images and videos that you enter into the Website interface. If we offer and you access our lawyer-to-lawyer Q&A forum service, we may collect and store among other things your name, email address and information that you enter into the Website interface, including all submissions, posts, and comments. If we offer and you use our eSign Services, we may collect and store among other things information about your name, email address, electronic signature and audit data and associate it with the documents you’ve signed using our eSign Services. The Firm may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests, and favorites. The Firm reserves the right, at any time and in our sole discretion, to delete customer information and any data, comments, posts, other information, or documents provided by you.
The Firm is permitted to display publicly all information that you enter into the Website interfaces, including without limitation all blog post data, all blog post comments, all lawyer directory service data, and all lawyer-to-lawyer Q&A forum data, and all lawyer-to-lawyer Q&A forum comments.
Information about your computer hardware and software may be automatically collected by the Firm. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. The Firm may collect geolocation information based on visitors’ IP addresses. This information may be used by the Firm for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, the Firm may also collect information about your use of our site, such as pages visited, links clicked, text entered, and mouse movements.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services to third parties, such as credit/debit card payment gateways like Stripe, this information may be collected and used by them. The Firm encourages you to review the privacy statements of entities or services you access from our Service so that you can understand how those entities collect, use and share your information. The Firm is not responsible for the privacy statements, privacy practices, or content on websites or services outside of those we operate.
- Use of your Personal Information
The Firm may collect and use your personal information to operate and improve our Services and deliver the Services you have requested. The Firm may also use your personal information to inform you of other products or services available from the Firm and its affiliates that may interest you. The Firm may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Except as provided below, the Firm does not sell, rent or lease its customer lists to third parties. The Firm may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In cases where you request us to do so, we will share your personal information with trusted business partners so that they can offer you products or services that you’ve expressed interest in. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent. Notwithstanding the language in this paragraph, we may sell, rent or lease our customer list to attorney Robert V. Schaller (and any law firm with which he is associated), which includes your unique personally identifiable information (e-mail, name, address, telephone number, membership level, etc.) so that you can receive communications, solicitations, or legal advertising material from Robert V. Schaller (and/or any law firm with which he is associated).
In addition, the Firm may share data with vendors or processors to help us perform statistical analysis, send you email or postal mail, perform tasks required to complete a purchase transaction, provide customer support, or provide other types of customer relationship management and fulfilment. The Firm may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third party providers of web and application analytic services in order to enable the Firm to understand site usage, detect fraud and potential threats and improve its Services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information, although in some cases those third parties are allowed to use aggregated and de-identified data for the improvement of their own services.
The Firm may use tracking pixels and other technology to track the pages our customers visit within our Website. This data is used to understand our customers’ needs, how customers use our Services, improve our Services and deliver customized content and recommendations to users whose behavior indicates that they are interested in a particular subject area. Please note that any “do not track” signals sent by your web browser or other mechanism may have no effect on the collection of personally identifiable information by the Firm. We may use third parties such as Google Analytics for data collection and analytics to collect, process and store your site usage and browser information on our behalf when you use our Services.
The Firm may use tracking to create remarketing audiences of users based on user behavior and visits to our Website. The Firm may also target these users with custom ads based on affinities/interests, geographic and demographic signals. Users can opt out of these advertising features by visiting Facebook’s ad page, Google’s opt-out page or resources like the NAI consumer opt-out page. The Firm may use email addresses to target users with custom ads through third party advertising platforms. The Firm shares customer information with third parties to perform services (advertising) on our behalf.
Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of the Firm’s business assets. In such an event, you may not have the right to opt out of any such transfer.
Our Website may use “cookies” to help personalize your online experience. A cookie is a text file that is placed on your device by a web server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to allow you to be logged in to your account. If you register an account with the Firm, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recalling your personal information, such as billing addresses, shipping addresses, and so on. When you return to our Website, the information you previously provided can be retrieved, so you can easily use the features of our Service.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to log in to your account or fully experience the interactive features of the Services.
4. How Users can Access, Change and Delete Their Information
You can access and change certain information previously submitted by logging into your account and editing the data fields from the main menu: Registration > Existing Member Info. You can also change payment information in your paid account by logging into your account and editing the data fields from the main menu: Registration > Existing Member Info > Membership Billing. Finally, you may be able to modify or delete drafts, or delete completed documents, that you previously created in your account.
5. For California Residents
Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) afforded California residents (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer; (ii) the right to have the requesting consumer’s information deleted, subject to certain exceptions; (iii) the right to request that their personal information not be sold to third parties, if applicable; and (iv) the right not to be discriminated against because they exercised any of the new rights.
California residents may submit a personal information or erasure request via email to schaller @bkjustice.com. The Firm will need to collect information from the requesting party to verify their identity, and will respond within 45 days of receiving a personal information request (subject to an additional 45-day extension in certain circumstances).
Please be aware that such a request does not ensure complete or comprehensive removal of your content or information and that there may be circumstances in which the law does not require or allow removal even if requested. For example, if your personal information is contained in a document created by a user of the Website, only that user can delete that document.
6. Security and Retention of your Personal Information
You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third-party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify the Firm of any unauthorized use of your account.
7. Children Under Eighteen